Contact Us

DUAA duaa.us

We're here to help. For any questions regarding your order, a damage claim, or general inquiries, reach out to us directly and our team will get back to you as soon as possible.

Email support@duaa.us

2430 S Grand Ave Santa Ana, CA 92705

Warehouse Hours Monday – Friday, 8:00 AM – 3:30 PM PST

Please allow 1–3 business days for a response to all inquiries. All orders are processed within 24–48 hours of purchase during regular business hours. Orders placed on weekends or holidays will begin processing the next business day.

For damage claims, remember that all claims must be submitted within 48 hours of delivery confirmation along with your order number and clear photos of the damage. Claims submitted outside of this window will not be accepted.